If you require any vaccinations relating to foreign travel please telephone the surgery on 01787 222022 at least 6 weeks before you are due to travel and request a telephone call from our Practice Nurse. Please leave a contact name and telephone number, the date you are travelling, the country you are visiting and itinerary (if you are visiting areas within countries) and length of stay.  This information is to determine what vaccinations are required. 

It is important to contact us as soon as you know you will be travelling  -  as you will need an appointment with the practice nurse to actually receive the vaccinations.  These vaccines may have to be ordered as they may not be a stock vaccine.  Your appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.  This is because not all travel vaccinations are included in the services provided by the NHS.

You can also look at www.fitfortravel.nhs.uk for further details.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Pathology Test Results

We have phlebotomy clinics held Monday, Tuesday, Wednesday and Friday mornings by our HCA Team. 

We use the current ICE system that enables us to request tests electronically.  All clinicians are able to request via this new system.

Please telephone the surgery to check on laboratory test results any day between 10am and 5pm. Results of routine blood tests normally take about 1 week to come back this is to ensure that you are given ALL results as some tests take longer to investigate at the laboratory and may not all be back in one batch.

We advise our patients to call the surgery to obtain results on 01787 222022.  It is the patients responsibility to follow up any test results as we will only call you if urgent action is required.  

X-ray / Ultrasound Scan Results

The doctor will give you a form or refer to direct services which are Colchester General Hospital or Braintree Community Hospital.

X-ray results can take up to 10 days to be reported on.  Patients are advised to call surgery after 10 days following the x-ray appointment to ask for the outcome.

Ultrasound scan results - these may take up to a week to be actioned hence we advise patients to call after 1 week to obtain the outcome. 

We advise our patients to call the surgery to obtain results on 01787 222022.  It is the patients responsibility to follow up any test results as we will only call you if urgent action is required.

Please click on the link below for our up to date urine sample testing information.

For patients who bring in urine samples for testing

The Pump House Surgery has 3 full-time doctors who manage just under 8,000 patient providing face to face appointments, chronic disease monitoring, telephone appointments, prescription services, provide evidence of illness to third parties (sick certificates), home visits which can be urgent on demand for housebound patients in the community and seven care homes for a large aging population.

Our doctors deal with all communications from hospitals including referrals and outcomes from Colchester General Hospital, Broomfield Hospital, Braintree Community Hospital, Oaks Hospital, Springfield Hospital, Basildon Hospital, London Hospitals.  This means when patients attend these hospitals above we receive information regarding the attendance.  The doctors have to read and act upon the communication received.

Doctors work with the community team by meeting face to face for patients who are frail, palliative and the safeguarding team.

Our doctors manage patients who have passed away by providing confirmation of death to the crematorium and coroners.

Doctors also have regular reports to write for mental health, safeguarding, adoption/fostering services, employment and insurance companies.

With support of a team of nursing and administration staff, doctors look after the matters arising from primary care.

All our doctors offer maternity services and post natal checks and have recognised experience in Child Health Screening.  The doctors will carry out the first Baby Check at 8 weeks and a post natal check.  Baby's first immunisations at 8 weeks will be given by our Practice Nurses who will also give subsequent immunisations and childhood vaccinations.

REMINDER

All parents/guardians are advised to bring the baby book for childhood immunisation records.

NATIONAL DIABETES AUDIT (NDA)

The Pump House Surgery is taking part in an important national project about diabetes care and treatment in the NHS.  The project is called the National Diabetes Audit (NDA).  To take part, we will share information about your diabetes care and treatment with the NDA.  The type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security.

Taking part in the NDA shows that we are committed to improving care for people with diabetes.

We offer:

Atrial Fibrillation - Doctor

Asthma - Nurse/Doctor

Blood Pressure - Nurse/HCA

Cancer care - Doctor/Minor Illness Nurse

Cardiovascular Disease - Doctor

Chaperone - Nurse/HCA

Child Immunisations - Nurse

Cholesterol check - HCA

Chronic obstructive airways disease - Doctor / Minor Illness Nurse

Coils - Nurse for checks and insertion

Contraceptive advice - Nurse

Diabetes - HCA/Doctor

Dressings - Simple dressing - HCA / Nurse

Dementia reviews - Doctor/Minor Illness Nurse

Depression reviews - Doctor/Minor Illness Nurse

ECG - HCA/ Nurse

Frailty Care - Doctor/Minor Illness Nurse/Community Team

Heart Disease - HCA for blood pressure

INR - HCA / Nurse

Learning Disabilities - Doctor/Minor Illness Nurse

Mental Health - Doctor

Minor Surgery - Joint injections - Doctor / Musculoskeletal Practitioner

NHS healthchecks - HCA / Nurse

Palliative Care - Doctor

Phlebotomy - HCA

Rheumatoid Arthritis reviews - Doctor

Senior healthchecks - HCA /Nurse

Smear tests - Nurse

Suture removal - Nurse/HCA

Vaccinations - Nurse/HCA for influenza vaccines

Wound care - Nurse/HCA

EAR IRRIGATION

We no longer provide this non-funded service.  Please see leaflet below for information regarding self-care.

EAR IRRIGATION LEAFLET

Patients who are under the care of the hospital for hearing aid services or general Ear Nose & Throat clinics will need to self-fund any ear irrigation requirements.

For further questions regarding ear irrigation please contact Mid Essex CCG as follows:

Mid Essex Clinical Commissioning Group

Wren House

Hedgerows Business Park

Colchester Road

Chelmsford 

Essex CM2 5PF

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