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Failure to Attend an Appointment (DNA)

If you no longer require your appointment, please telephone in good time to cancel, so that we can offer this to another patient who might need it urgently.

To cancel your appointment, please telephone the surgery on 01787 222022 or cancel online.

We are following patient's who miss their appointments three times or more in the same year by writing to them that if they need assistance or guidance cancelling their appointments to please contact us for an explanation.


DID YOU KNOW ..... we had 87 wasted appointments in December 2019 when patients did not cancel their appointment this month.  We could have offered these appointments to patients who say they find it difficult to book an appointment with our clinicians.

Please copy the link below for more information from Mid Essex CCG regarding missed GP appointments it-cancel-it

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website