Coronavirus and COVID-19 Guidance

Due to the current situation with coronavirus and to protect all our patients and staff we are now providing all doctors and nurse practitioner appointments by initial telephone triage only. Please do not attend the surgery unless requested by our nurse practitioner, doctor or The Pump House Surgery team.

We are however still taking face to face appointments for our practice nurse and healthcare assistant. Our Dispensary services are available Monday to Friday 8:30-13:00 and 14:00-18:30 for collection of medication or supplies for dispensing patients. Patients are being asked to collect medication from the side window of the building (left hand side as you face the front porch).

To protect our patients and staff, we have followed guidance from NHS England to keep our main entrance doors locked. Please attend the main surgery door and wait for assistance if you have been asked to attend for an appointment. Any urgent queries, please telephone the Administration team on 01787 222022. Please see the advice leaflet for further guidance: