Register for Online Services

This registration form is for patients currently registered with this practice, not for new patients to register with this practice

To register for our online services you will need to complete this form and then visit the practice, bringing  with you two forms of identification. One of these items should include your photograph. Please allow 7 working days for this to be processed.

We will then issue you a username and password.

Once you are registered you will be able to use the service to:

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • Change your contact details
  • Review your medications and known allergies
  • View your medical records

Online Access Records – explanation re limitations

Patients who have registered for online access to their medical records can view all coded entries. This includes demographics, list of medical problems, medications, allergies, immunisations, results and values (such as blood pressure readings and weight).

There are, however, some sections of the medical records which are not accessible to patients online. These include documents (such as hospital letters); and consultation notes. The reason for this is that these sections often contain a lot of medical language and abbreviations so it can be difficult to understand them correctly. Allowing patients unrestricted access to these sections without proper explanation could, in some cases, be confusing, upsetting or even harmful.

As it is not practical to tailor the online access settings individually, for each of our thousands of patients, as a practice we have to take the approach which is safest for everyone, including our most vulnerable patients.

Anyone wishing a full copy of their medical records is still entitled to request this in writing – there is a form to complete, available from Reception. For a first request, there is no fee, however, for repeated or excessive requests, there is a fee of up to £50.

We hope this is useful in answering your query. If you feel you need more information from your medical records regarding a specific problem or consultation, please arrange to speak with either the Practice Manager of the relevant doctor.

Register for Online Services

Register for Online Services

Application for access GP online services

Before you apply for your online access to your record, there some things to consider. Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details. 

Things to consider: 

Forgotten history

There may be something you have forgotten about in your record that you may find upsetting.

Abnormal or bad results

If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor, or while the surgery is closed and you cannot contact them. 

Choosing to share your information with someone

It is up to you whether or not you share your information with others; perhaps family members or carers. It is your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time. 

Misunderstood information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation. 

Information about someone else

If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible. 

More information

For more information abotut keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society: 

NHS Paitent Guidance Booklet

Please complete the application from overleaf and bring it to the surgery with confirmation of your photo ID e.g. passport or driving licence and confirmation of your address ID e.g. utility bill / bank statement.