Register for Online Services
This registration form is for patients currently registered with this practice, not for new patients to register with this practice
To register for our online services you will need to complete this form and then visit the practice, bringing with you two forms of identification. One of these items should include your photograph. Please allow 7 working days for this to be processed.
We will then issue you a username and password.
Once you are registered you will be able to use the service to:
- Order your repeat prescriptions
- Make an appointment
- Cancel an appointment
- Change your contact details
- Review your medications and known allergies
- View your medical records
Online Access Records – explanation re limitations
Patients who have registered for online access to their medical records can view all coded entries. This includes demographics, list of medical problems, medications, allergies, immunisations, results and values (such as blood pressure readings and weight).
There are, however, some sections of the medical records which are not accessible to patients online. These include documents (such as hospital letters); and consultation notes. The reason for this is that these sections often contain a lot of medical language and abbreviations so it can be difficult to understand them correctly. Allowing patients unrestricted access to these sections without proper explanation could, in some cases, be confusing, upsetting or even harmful.
As it is not practical to tailor the online access settings individually, for each of our thousands of patients, as a practice we have to take the approach which is safest for everyone, including our most vulnerable patients.
Anyone wishing a full copy of their medical records is still entitled to request this in writing – there is a form to complete, available from Reception. For a first request, there is no fee, however, for repeated or excessive requests, there is a fee of up to £50.
We hope this is useful in answering your query. If you feel you need more information from your medical records regarding a specific problem or consultation, please arrange to speak with either the Practice Manager of the relevant doctor.